Company Name: Compucare India Pvt. Ltd.

Position: Customer Support Engineer ( Site + Remote)

Job Location: Vadodara

Job Type: Full-Time

Location: Vadodara 

Roles and Responsibilities:

• Install, configure, and troubleshoot software, hardware, access control, and CCTV systems for customers.
• Assist with networking setup, ensuring seamless connectivity.
• Integrate time attendance hardware, ensuring accurate data collection.
• Conduct thorough testing, promptly resolving technical issues.
• Provide adept customer support across various channels.
• Create and maintain comprehensive records and user documentation.
• Deliver clear and effective training to customers for proficient system usage.

Qualifications and Experience:

• Familiarity with time attendance systems / Biometrics / CCTV  is a plus.
• Diploma/ BCA or ITI with the same experience would be preferable with 3 – 7 Years  of experience