CUSTOMER SUPPORT ENGINEER

CUSTOMER SUPPORT ENGINEER

CUSTOMER SUPPORT ENGINEER

Company Name: Compucare India Pvt. Ltd.

Position:  Customer Support Engineer / Desktop Support Engineer

Job Location: Vadodara

Job Type: Full-Time

 

Roles & responsibility:-

  • Online customer support for software installation and Troubleshooting
  • New Project Prerequisite emails and coordination with customer
  • Data preparation/Online Installation
  • Training to customers regarding software
  • Remote/ Call Support
  • Prepare Data files in software’s
  • Prepare Layout to decide the size of the LED board
  • Schedule engineer visit / CRM update
  • Payment Follow up / Document work

 

Requirements:

  • Desired Profile: Valid degree or Diploma with min 2-4 Years experience in online customer support for software installation/troubleshooting
  • Should have sound knowledge of Microsoft Office
  • Have good knowledge of MS excel

 

 

Apply for this position

Allowed Type(s): .pdf, .doc, .docx